Support

How can we help?

Need help with LUGU? Contact us and we'll be happy to assist.

Email support

support@lugu.world

Send an email

FAQ

Common questions

Can't find what you're looking for? Email us at support@lugu.world.

What is LUGU?

LUGU is a visual reading platform that brings classic literature to life through immersive imagery and a modern mobile reading experience.

How do I start reading a book?

Choose a book from the Home screen, Library, or Search and tap Start. If you've already started the book, tap Continue to return to where you left off.

Does LUGU save my reading progress?

Yes. LUGU saves your reading progress so you can continue from where you stopped.

Can I restart a book?

Yes. Select Start Over on the book page. You'll be asked to confirm before your existing reading progress is reset.

How do I find a specific book?

Use Search to look for a book by title. If the book is currently available on LUGU, it will appear in your search results.

What if the book I want isn't available?

You can request a book you'd like us to add. You may also choose to receive an alert if the requested book becomes available.

What is "For You"?

"For You" helps you discover books you may enjoy based on your experience and activity within LUGU.

How do I add or remove books from my Library?

You can save books to your Library for easy access and remove them whenever you no longer want them there.

Is LUGU free?

Available content and features may vary. Any applicable pricing or subscription information will always be shown before you make a purchase.

How can I report a problem or contact LUGU?

If you're experiencing an issue or have a question that isn't answered here, contact us at support@lugu.world. Please include a short description of the problem and, when helpful, a screenshot.

Where can I read LUGU's Privacy Policy?

You can find our Privacy Policy at privacy.lugu.world.

Want to know what we collect and why? Read the full policy.